INSURANCE CONSUMERS POLICYHOLDER BILL OF RIGHTS
Your Rights When Purchasing A Policy
You have a right to know exactly what is, and is not, covered under the policy you are considering.
You have a right to know whether the policy would require you to waive, or give up, any of your Constitutional or legal rights.
You have a right to know whether the policy contains a binding arbitration requirement.
You have a right to receive a careful evaluation of the amount of coverage you need in order to avoid being underinsured.
You have a right to read and confirm the accuracy of the insurance application yourself.
You have a right to be shown a copy of the policy before you purchase it.
You have a right to know whether the policy is governed by ERISA, and if so, whether coverage is available that is not ERISA governed.
You have a right to know the claims practices history and financial rating of the company underwriting the policy.
Your Rights When Making A Claim
You have a right to be told specifically about all coverage, deductible and limitation provisions applicable to a claim.
You have a right to a written explanation of any claims denial or under-payment.
You have a right to be given a copy of your state’s Unfair Claims Practices Act.
You have a right to have any ambiguity in the policy interpreted in your favor.
You have a right to have all legitimate claims thoroughly investigated, promptly evaluated, fairly assessed and fully paid.